Shipping policy

Non-personalized, in-stock items will be produced and shipped out within 3 business days. We will notify you if your item is on backorder. All orders are shipped within 72 hours of you placing the order using major US based carriers depending on your location and fastest available service. Typical delivery time frame is between 7 to 10 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.

Most customized items are produced within 10 business days at which time we will ship your order based on your preferred shipping method. Each product page lists the estimated production time. If needed, a rush service may be available and will be listed as an option on the product page. 

Please note the difference in "production time" and "shipping time". Because of the various custom products we offer, the production time varies from item to item. The production time includes how long it takes to customize your item, generate a proof, and/or print an order if necessary. This also applies to items being created by the many companies we represent, all of which have a variety of "production" times. The shipping time is how long the order takes to reach you after the item is produced by the shipping method you have selected.